Key Responsibilities

• Lead and monitor support operations and service quality
• Handle complex customer and merchant cases
•  Conduct quality audits, coaching, and performance improvement activities
•  Coordinate with internal teams and external partners to resolve critical issues
• Analyze operational data and drive continuous improvement initiatives

Requirements

• Bachelor’s degree
• Minimum 3 year of relevant working experience
• Strong communication skills in both Burmese and English
• Good computer and analytical skills
• Experience in customer support, operations, QA, or team leadership is preferred

Other Information

• Salary: MMK 1,500,000
• Working Day: Monday to Friday (9:00 AM to 5:00 PM)
• Off Days: Saturday, Sunday & Public Holidays
• Working Location: Kamayut Township, Yangon.

If you are interested in this job, please email your resume to acm@achievecareermyanmar.com or call 09 426534140 for other information.