Responsibilities

• Be aware of product knowledge and standard operation procedures
• Responsible the daily task as per the shift checklist
• Handling customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
• Follow communication procedures, guidelines and polices
• Proper take over and handover with complete information

Job Requirements

• Bachelor Degree
• Minimum 1 or 2 years’ experience in relevant area
• Strong phone contact handling skills and active listening
• Ability to multi task, prioritize and manage time effectively
• Proficient English and additional language skills
• Able to work rotating shifts

Other Information

• Salary: MMK 550,000
• Working Day: 6 days per week
• Off Day: One day off per week
• Working Location: South Okkalapa Township, Yangon.

If you are interested in this job, please email your resume to apply@achievecareermyanmar.com or call 09409817788 for other information.