-Greeting and welcoming customers into the bank.
-Guiding the customers to proper staff members who can solve their queries. Often, the receptionist is expected to solve the basic queries of bank’s customers. For this, the receptionist should have some basic knowledge about bank’s policies and procedures.
-Manning the phone desk throughout the day and channelizing the calls to the right members of the staff.
-For this, the bank receptionist is expected to have excellent phone etiquette.
-Making notes of official messages for bank staff when they are not available.
-Taking care of many administrative duties of the bank.
-Taking care of postal and courier consignments. The receptionist needs to maintain a detailed record of inward and outward consignments. The same need to be handed over to appropriate staff members.
-At times, certain banking organizations expect their receptionist to carry out certain sales and marketing operations for the bank too.
-A friendly and confident personality
-A smart appearance
-Good spoken and written communication skills. More preferable in Japanese language.
-The ability to be polite but firm when dealing with difficult, impatient or upset people good organizational skills
-The ability to use office equipment such as switchboards, fax machines and photocopiers
Interested candidates can apply in this mail – email@example.com