Customer Service Executive (For a Foreign Construction Company)

Responsibilities

Be aware of product knowledge and standard operation procedures.
Provide guests the most accurate and up to date information at all times.
Responsible the daily task as per the shift checklist.
Handling customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
Keep records of customer interactions, process customer account and file document.
Follow communication procedures, guidelines and polices.

Requirements

Any Bachelor Degree.
Minimum 1 year experience in relevant area.
Proven customer support experience or experience as a client service representative.
Excellent communication and presentation skills.
Able to work rotating shifts.
Flexible and able to embrace and respond to change effectively.

Other Information

If you are interested in this job, please email your resume to apply@achievecareermyanmar.com or call 09970178877 for other information.

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