- The Cloud Engineer is responsible for the managing and solving on customer issue of the VMware SDDC Cloud Service.
- This position reports to the Cloud Team Lead.
- § Support, maintain, and develop the cloud infrastructure
§ Ensure proper availability of cloud resources: computing, memory, storage
Establish and monitor cloud infrastructure metrics for performance issues and to troubleshoot problems as they arise.
§ Manage and resolve customer issues, ensuring they are kept up to date on progress while driving resolution on cloud services
§ Review and maintain the server specifications related to standard hardware, software and application requirements by analyzing the business and security requirements.
§ Apply updates and service packs to host systems and applications.
§ Provision new customers and workloads on to our cloud platforms; understanding the customer project and ensuring that technical design decisions allow for a supportable and stable solution
§ Remotely support regional data centers and field offices with some travel required.
§ Respond to incoming monitoring alerts, resolving or escalating as required in accordance with priorities and agreed service levels before customers are impacted
§ Ensure customer and platform changes are carried out without impacting critical customer workloads
§ Close collaboration with the technical operations team for deep technical issues, ultimately ensuring customer satisfaction.
§ Contributing to the improvement of processes and approaches within the department
§ Continuous professional development, through increased product and technical knowledge
Bachelor’s degree in Computer Science, Information Technology
2 – 4 years of experience in Cloud Computing Engineering & architecture, service models, deployment models, practical implementations, operations
Experience working with Data Center hardware and management software
Strong, foundational, core infrastructure skills, including compute and storage
Sound understanding of Cloud services – computing, IaaS, and software-defined data center experience required (virtualization and management of compute, storage, networking)
Sound understanding of VMware’s technology stack including, vSphere, vSAN, NSX, vCloud Director – will be advantages.
Experience with or willingness to rapidly learn Windows Server operating systems is extremely desired.
Advanced use of administrator level tasks with Linux operating systems, including: RedHat, CentOS, Ubuntu, and SUSE.
Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration / troubleshooting (NAT, ports, DNS, iptables).
Understanding of modern IT production data center and Internet hosting operations including familiarity with modern converged infrastructure and hyper-converged infrastructure platforms
Proven ability to troubleshoot advanced customer issues
Basic Monthly Salary : 1,000,000 MMK
Interested Candidates are welcome to send CV with Photo to firstname.lastname@example.org and contact phone – 09 963898719.