Assistant Collection Officer For Foreign Microfinance

Posted on: 15 Sep 2020

Main Responsibilities

  • Responsible for debt collection for assigned overdue portfolio;
  • Negotiate with clients for overdue loan repayments;
  • Perform collection calls and visit to client’s home;
  • To provide updates of customer’s financial status, debt payment status and propose solution for each case how to recover the debt;
  • Provide an updated information to clients about their current debt and ways how to pay;
  • Perform the KPI’s assigned;
  • Maintain correct and timely reports to management;
  • Maintain high ethical Company’s standards while doing negotiation and collection.

Qualification and Experience

  • At least school finished;
  • Fresh graduates are welcome;
  • Having a customer service/collection background is a plus
  • Previous debt collection experience would be an advantage;
  • Good communication, and problem-solving skills;
  • Good interpersonal skills;
  • At least minimum computer skills;
  • Honest, pro-active, customer-oriented and detail-focused

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Last modified: September 15, 2020
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