- Bachelor Degree holder
- Degree or a higher diploma in Hotel management or any other educational equivalent qualifications.
- Knowledge of Front Office operations
- Adequate knowledge of personalized services principles and processes
Familiarity with industry’s latest trends
- 2 Years as a Front Office Manager in a three to four-star property or 2 years’ experience as a FOM in a 5 star hotel environment.
- Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques.
- Hands on experience with guest relationship management software.
- Proficiency in English, multilingualism will be considered an asset.
- Guest service orientation and drive.
- Excellent problem resolution skills along with outstanding communication and active listening skills.
- Be open to constructive criticism and comfortable to admit mistakes.
Interest Candidates, Please send your CV to the following E-mail or contact to mobile number.
E-mail Address – firstname.lastname@example.org
Phone Number – 09971321717